An index of DoD & federal logistics tools · Community-vetted
Federal GovernmentPublic

PRE-NEED ELIGIBILITY FOR INTERMENT IN A NATIONAL CEMETERY

PRE-NEED ELIGIBILITY FOR INTERMENT IN A NATIONAL CEMETERY

At a glance

Operator
Department of Veterans Affairs — National Cemetery Administration
Access
Public

Contact

Commercial
800-535-1117

Pre-Need Eligibility for Interment in a National Cemetery is a Department of Veterans Affairs (VA) program that lets veterans and eligible family members apply in advance to find out whether they qualify for burial in a VA national cemetery. It is administered by the VA's National Cemetery Administration (NCA) and is reached through the public VA.gov Burials & Memorials section — it is a veterans-benefits resource, not a logistics system, but it sits adjacent to the mortuary-affairs and disposition workflows federal logisticians may need to reference.

What it is

Pre-need eligibility determination lets a veteran, or in some cases a spouse or dependent, submit an application before death to confirm burial eligibility in a VA national cemetery. Applicants apply online at VA.gov, or by submitting VA Form 40-10007 by mail to the NCA Evidence Intake Center (PO Box 5237, Janesville, WI 53547) or by fax to the National Cemetery Scheduling Office. The resulting pre-need decision letter does not reserve a specific cemetery or gravesite — those cannot be reserved in advance — and eligibility may be re-reviewed at the time of actual need if laws or circumstances have changed.

Who operates it

The National Cemetery Administration, a component of the Department of Veterans Affairs, administers the pre-need eligibility program and the national cemetery system generally.

Access

The program is public — any veteran or eligible family member can apply without a CAC or special account, either online through VA.gov or by mailing/faxing VA Form 40-10007. Applicants generally need Social Security number, date of birth, military service history, preferred cemetery (for records purposes only), and a copy of DD Form 214 or other separation documents if available. Accredited veterans service representatives can assist with the application. Questions about an in-progress pre-need application go to the National Cemetery Scheduling Office at 800-535-1117 (TTY: 711), option 4, Monday–Friday 8:00 a.m.–5:30 p.m. ET; the same number (without the option-4 selection) is used to schedule an actual burial once the need arises, Monday–Friday 8:00 a.m.–7:30 p.m. ET.

How logisticians use it

This is a veteran/family-facing benefits process rather than a logistics tool, so working logisticians are unlikely to use it directly. It is referenced here because personnel and mortuary-affairs offices sometimes field veteran burial-benefit questions, and because it clarifies the boundary between VA burial benefits (National Cemetery Administration) and DoD casualty/mortuary affairs processes, which are separate systems with separate authorities.

Related systems

Distinct from DoD mortuary affairs and casualty assistance processes, which handle burial arrangements for active-duty deaths; distinct from the National Cemetery Administration's at-need burial scheduling, which uses the same 800-535-1117 scheduling line once a death has occurred.

Classification